Given below is our cancellation policy.

For Trekking : 

If any trek is called off by us at the last moment due to a natural calamity/unforeseen circumstances (like
rains, earthquake, landslides, strike, bandh, curfew, etc), We will issue a trek voucher for the full
amount. This voucher can be redeemed for the same trek or another trek in the next one year.

If you cancel your trek, the cancellation charges are as given below:

Cancellations prior to 30 days from the start of the trek — full refund.
Cancellation between 30 days and 20 days to the start of the trek — 50% refund.
Cancellation less than 20 days to the start of the trek — no refund.

Note 1 : Trek can be transferred to any family member/relative but needs to be informed 15 days prior of the trek.

Note 2: In case of refund, there will be a deduction of 5% (bank charges) from the total fee you have paid. Also, if you have opted for a trek insurance, the amount will not be refunded.

Refunds will be processed within 10 -15 working days from the date of cancellation.

If you wish to cancel your trek, please e-mail us on info@lehladakhxp.com
Cancellation requests are not taken over phone.

 

For Bike tours :

If you cancel your Bike Tour, the cancellation charges are as given below:

Cancellations prior to 45 days from the start of the tour — 75% refund.
Cancellation between 45 days and 30 days to the start of the tour — 50% refund.
Cancellation less than 30 days to the start of the tour — no refund.

Please note: In case of refund, there will be a deduction of 5% (bank charges) from the total fee you have paid. Also, if you have opted for a trek insurance, the amount will not be refunded.

Refunds will be processed within 10 -15 working days from the date of cancellation.

If you wish to cancel your tour, please e-mail us on info@lehladakhxp.com
Cancellation requests are not taken over phone.